It's as simple as...


1

Brief & Proposal

We make it our primary concern to fully understand your business & vision through our in-depth briefing process. Once we understand exactly what we need to do, and we've shared a few ideas, we provide a project proposal that details exactly what we'll do, how we'll do it and what to expect from a project with Hive Social.

2

Plan & Build Out

Once the Project Proposal is signed off, it's time to make a start! Once we're settled on a starting point for the overall design, we will build out the main architecture of you new website before uploading your optimised content. Every design has the customer journey in mind, ensuring a natural flow and progression from landing to contacting.

3

Design & Develop

We work to your specifications to present an appealing design experience that captures the essence of your brand. We take a standard Squarespace template and transform it using custom CSS, Javascript & HTML - resulting in cleanly coded, purposefully designed and developed website for your brand.

4

Test & Launch

Every single website that we build goes through rigorous user testing and final quality checks. We take the time to ensure that no matter who is viewing your website, they are getting the best experience possible regardless of which device they might be using. 


Frequently Asked Questions

Is Squarespace reliable?

Squarespace is a super reliable, all-in-one website & content management platform. Squarespace's status page is dedicated to showing you when Squarespace runs into trouble - as you can see, any bugs or issues are very infrequent and resolved very quickly.

Will my website be mobile-friendly?

All of Squarespace's templates are mobile-friendly, so you can be confident that your website will look great on both desktop, smartphone and tablet. I ensure that every project we work on is built responsively across all screen sizes and rigorously test them on multiple devices & browsers before launch.

How much does Squarespace cost?

Squarespace offers monthly plans starting at Β£13 / month or annual plans starting at Β£120 / year - the costs will depends on the specific requirements of your website. If you build your website with me, we can get you 20% off your first year! More info on Squarespace's pricing can be found here.

Do I need a third party web host?

Nope! All Squarespace plans include fully-managed cloud hosting, ensuring your website remains available at all times.

Can you build a blog site or online store?

Of course! We love helping people to express themselves on their blog. There are lots of great templates for bloggers on Squarespace that can show off their content in many different ways. I can then customise these styles for you to give you a great and unique looking blog for all to see. 

We have lot's of experience with building online stores on Squarespace. We can advise you on a template that will show off your awesome products or services and then teach you how to maintain your store online. This will include, stock levels, discounts, sales as well as understanding at your sales data.

Can you build a membership site?

Yes! Squarespace doesn't offer membership as a standard feature but there are a number of third party options that we can set up and imtegrate with Squarespace and style everything to offer a seemless user experience.

Do you maintain my website?

We can absolutely maintain your site for you if needed. We have a dedicated page for this located here. We offer support and maintenance packages that can cover: blog, content updates, product management, SEO, content optimization, general 'housekeeping' and loads more!

How quickly can you build my site?

We always aim to build your site as quickly as possible, but timeframes are dependant on our work schedule. We always try to predict when we will have large amounts of work coming in and if this will affect your project then we will let you know. With every project we will ask for a deadline and we will try to meet this deadline every time.

What kind of support is available?

Squarespace is a very reliable platform, but they do have an award winning 24/7 customer support service. If you'd prefer me to help out, we'd be more than happy to offer our own support and expertise to help solve any issues that may occur. We also offer regular support and maintenance via our Membership Support Program.

Why Studio179?

We are incredibly passionate about the Squarespace platform and have over 4 years experience in custom Squarespace design & development. We are one of just a handful of Hong Kong-based Squarespace Specialists. We are also active Squarespace Circle community members and work closely with Squarespace themselves as the Hong Kong's leading specialist. Our company culture is based around working with our clients, not for them. We take a unique and collaborative approach to website design & development and can offer our clients a truly personalised service.

What is your process?

Each client we work with is different - We tailor our process to work in a way that suits you - but a project with me generally works like this:

1 | Project Proposal document based on detailed brief
2 | Shared project folder set up
3 | Template options document
4 | Squarespace account set up & optimisation
5 | Set up website architecture / site map
6 | Content build out
7 | Design & development
8 | Review, amendments & changes
9 | Full site, browser & device testing
10 | Go live!
11 | Monitoring & any bug fixing
12 | Basic Squarespace training

Will I be able to update my website myself?

Definitely! All of our clients have 100% ownership of their completed website and Squarespace's content management system is super simple. All of our design & build packages include basic platform training, so you can handle all 'day-to-day' content updates on your website. Any larger updates to your website can be handled as part of our support and maintenance service.

What do I need before we start?

We can help you build a final site map but we'll need a clear idea of what pages you want on your new site. As well as this we will need all available image & text content, access to your domain host as well as a 50% deposit before work commences.

Do you offer other services?

Although our speciality is website design and development, We work with a number of partners that offer a range of services including: copywriting, social media management, content marketing, digital marketing, graphic design, branding and logo design, animation, illustration, photography and videography. We can easily bring these partners on board and include / manage their services as part of a whole project.

How do I need to pay?

We accept payment via Bank Transfer, PayPal or online payments like stripe, Payme and Wechat. I am more than happy to accept payment via other methods and offer flexible payment schedule if necessary - please feel free to contact me to discuss options.

Do you work with clients outside of HONG KONG?

We are based in the Hong Kong but we work with clients all over the world! We have a very flexible work schedule and pride ourselves on the adaptable approach we take. We always endeavour to make projects for our international clients run just as smoothly as any HKG based project.


PART 2

Do you do custom coding?

Custom coding Squarespace is OUR JAM! We love pushing the limits of what's possible Squarespace and have built custom elements on hunreds of sites. Whatever you want your Squarespace site to do - we can make it happen.

How much supprt can I get?

You can get as much support as you want! Once your request is recieved we will get back to you with a quote and timeframe - if it's looking like a lot of work, we'll look at pricing up as project to save you time & money.

How quickly can you complete support requests?

Completion times are determined by the complexity of your request and availability in our work schedule. We keep our work schedule super adaptable and always endeavour to fit in support requests as quickly as possible.

Can you manage my online store?

Absolutely. We can help out with online store management, add new products and edit listings - everything apart from shipping!

Can you source images for me?

We can definitely source stock imagery for you if needed. We can pick out some great images from a number of free-to-use sites or paid for stock imagery, either way we always take the time to find really well suited images. No cheesy boardroom photos on our websites!

Can you help with content or other services?

Although our speciality is website design and development, we work with a number of partners that offer a range of services including: copywriting, social media management, content marketing, digital marketing, graphic design, branding and logo design, animation, illustration, photography and videography. We can easily bring these partners on board to help out with your request.

Should I get a membership?

This depends on the complexity of your website and the amount of support / maintenance you need. Our Membership Support contracts are really flexible, so you can add or take away monthly hours depending on your needs. As well as discounted rates, membership includes priority support and discount in 'Studio 179' - which is coming soon!

What if I want to cancel my membership?

We want our memberships to remain flexible, so we will always endeavour to adapt your monthly support package to suit your changing needs. However, if you want to cancel your membership all together, you can do so anytime with 30 days written notice.

Do I have to pay for the support before I get it?

Yes, you will need to pay for the support (once we've agreed a quote) before we can give it to you. If you require a lot of support, we may look at quoting for the work as a fixed project - this will follow the deposit payment structure details on the Design & Build page.

IF THE ABOVE SOUNDS LIKE A GREAT FIT AND YOU'RE READY TO APPLY - AWESOME!